Terms

CaaS service terms

XaaSGrid CaaS services are provided according to the scope, deliverables, responsibilities, fees and acceptance conditions agreed for each engagement.

Service scope

Assessment, advisory, remediation, verification, regulatory intelligence and compliance management services are delivered within the agreed engagement scope.

Customer responsibilities

Customers remain responsible for the accuracy and completeness of information and evidence supplied to XaaSGrid and for decisions made by their organisation.

Engagement documents

Where an engagement proceeds, the applicable proposal, quotation and contract govern the commercial relationship and supersede general website descriptions where they differ.

Regulatory positioning

CaaS provides structured compliance support and does not replace the customer's legal, regulatory, accounting or other professional advisers where those advisers are required.