XaaSGrid CaaS uses information supplied through its assessment, enquiry and service workflows to respond to organisations and deliver requested compliance services.
Information may include organisation details, contact information, compliance responses, documents and other evidence deliberately supplied by a customer or prospect.
Information is used for enquiry handling, assessment, service delivery, customer communication, evidence management and controlled operational reporting.
Customer information and evidence are treated as controlled business information and are accessed only for legitimate service and operational purposes.